Private Care Management & RN Advocacy
Comprehensive Oversight. Thoughtful Coordination. Relentless Advocacy.
When an aging loved one’s needs become more complex, families are often left managing multiple providers, unclear information, and high-stakes decisions.
I provide experienced, discreet guidance to ensure that every aspect of care is aligned, coordinated, and managed with precision.
A Personalized, High-Touch Approach
No two situations are the same.
I work closely with each client and family to assess needs, anticipate challenges, and develop a clear, strategic plan—while overseeing the details that can quickly become overwhelming.
Core Services
Private RN advocacy and medical navigation
Personalized care planning and ongoing oversight
Hospital and physician coordination
In-home care guidance and team management
Family communication and decision support
Support during acute events, transitions, and crises
The RNCC Difference
A higher standard of care — and a more personal level of service.
Unlike traditional care managers, I bring both advanced clinical expertise and real-world experience building and leading concierge care companies.
This means I understand not only what care is needed, but how to implement it seamlessly.
I operate with the level of responsiveness, discretion, and attention to detail expected in a private, high-touch setting.
I am selective in the clients I take on, ensuring each family receives dedicated, personalized support.
When the situation is complex, experience matters.
I work with a limited number of clients to ensure a high level of attention and responsiveness.
When Do You Need a Care Manager?
Families often reach out when:
Medical needs have become increasingly complex or difficult to manage safely
There is uncertainty around medical, legal, or care-related decisions
Additional advocacy is needed to navigate care options and next steps
Care is being managed from a distance or with limited support
The demands of caregiving have become overwhelming
You may also benefit from support if:
You need a clearer understanding of a diagnosis or care requirements
You are navigating cognitive or behavioral changes, including dementia
You want expert guidance to ensure the right decisions are being made at the right time
Care Management Services
Care Planning
Review patient’s history & assess their physical, cognitive, of psychosocial health
Create professional care plan and prepare documentation
Recommend housing options and medical / non-medical care specialists
Patient Advocacy
Evaluate and monitor caregivers, nurses, and other providers
Attend medical appointments as patient advocate
Consult with attorneys, trustees, fiduciaries & conservators
Family Support
Facilitate end-of-life planning / Advance Healthcare Directive / POLST
Facilitate family discussions & long-term planning
Provide education and resources
“This service has been a lifesaver for my elderly mother! Courtney is a highly educated, professional, kind, and thoughtful care coordinator. On several occasions she has stepped in during emergency situations and provided immediate and calm support. We adult children received regular and thorough updates on our mother's healthcare, home care, and general well being. She is a positive life force and an excellent advocate. If you are looking for the best possible care for your family member, look no further.”
— Kristin R., Van Nuys, CA